Insurance is a promise: you pay your premiums, and the company stands behind you when something goes wrong. Too often, that promise gets broken: claims are denied without good reason, payments are dragged out for months, or a valid claim is met with an offer that doesn't come close to its real value. Montana law takes these abuses seriously, and so do we. I've negotiated against insurers and know the tactics they use.

Montana's Unfair Trade Practices Act

Montana's Unfair Trade Practices Act (UTPA), in MCA § 33-18-201, sets out the claim-handling practices insurers are forbidden from engaging in, including unreasonably denying claims, failing to investigate promptly and fairly, misrepresenting policy provisions, and refusing to pay without conducting a reasonable investigation. These standards are the backbone of a Montana bad-faith claim.

First-Party and Third-Party Bad Faith

Montana protects claimants on both sides of a policy:

  • First-party bad faith: when your own insurer mishandles your claim (auto, home, health, or other coverage).
  • Third-party bad faith: when the at-fault party's insurer mistreats the claim you bring against their insured.

Notably, Montana allows third-party bad-faith claims under § 33-18-242, a protection many states don't offer, and one that gives injured Montanans real leverage.

Recognizing Bad Faith

Watch for the red flags: a denial with no meaningful explanation, unexplained months-long delays, repeated demands for the same paperwork, misstatements about what your policy covers, or an offer far below your claim's true worth designed to pressure you into giving up. Any of these can signal that an insurer has crossed from hard bargaining into bad faith.

Holding Insurers Accountable

A successful bad-faith claim can recover not only the value the insurer should have paid in the first place, but additional damages for the harm its unreasonable conduct caused. We review exactly how your claim was handled, document the insurer's conduct, and apply the pressure of the UTPA to get you what you're owed. The consultation is free, and the call is worth making before you accept a denial as final.