A crash scrambles your thinking. You are shaken, possibly hurt, and someone is already asking you questions. What you do in the first day or two has more effect on your claim than almost anything that comes later, and most of it is simple if you know it in advance.

At the Scene

  • Call 911. A police report creates an independent record of what happened.
  • Photograph both vehicles, the whole scene, skid marks, signage, and the weather.
  • Get the other driver's insurance and contact details, and names for any witnesses.
  • Do not apologise or guess at fault. “I'm sorry” gets quoted back to you later.

See a Doctor the Same Day

Adrenaline hides injuries. Soft-tissue damage and concussions routinely show up a day or two later, and by then the insurer has a story ready: if you were really hurt, you would have gone in immediately. Getting examined the same day ties your injuries to the crash in the medical record, which is where a claim is won or lost.

Be Careful With the Other Insurer

The other driver's adjuster may call within a day, friendly and eager to help. Their job is to limit what the company pays. You are not required to give them a recorded statement, and you should not do so before you understand your own injuries. Be equally careful with a quick settlement offer made before you know whether you have fully recovered, because accepting it usually closes the claim for good.

Watch the Deadline

Montana's statute of limitations for most personal-injury claims is generally three years from the date of the crash (MCA § 27-2-204), and property-damage claims run on a shorter window. Three years sounds like plenty of time, and then it is not. Evidence disappears, witnesses move, and memories fade long before the deadline arrives. Our auto accident page walks through how these claims are built.

When to Call a Lawyer

If you were hurt, if fault is disputed, or if the insurer is already pressing you, it is worth a conversation before you sign anything. A&M Law handles personal injury matters across Western Montana, including motorcycle and truck collisions.